Booking
Booking statuses, payments, options and how to reserve · 23 articles
Changing the dates of a booking, or adding a childA booking cannot be changed once it is made, but both are easy. To change dates: write to the camp from your booking page. The camp cancels…The camp cancelled my booking: am I refunded?Yes, in full. When a camp cancels a booking it had accepted, everything you paid is refunded, deposit included, with any service fee. The re…What the camp sees about your child, and whenBefore the camp accepts your request, it sees your child's first name and age. Nothing else: no last name, no medical details. Once the camp…Can I pay in instalments?Yes, and it happens on its own. When a camp takes payment through World Camps, you never pay everything at once unless the camp starts very…Updating my cardPayments for a booking are charged to the card you booked with. If a payment cannot be collected — an expired card, for example — you receiv…What a camp's cancellation policy means for youEach camp sets its own cancellation policy. It tells you how much of the price you get back if you cancel, depending on how far before the s…The camp hasn't answered my requestCamps have up to 72 hours to answer a booking request — less when the camp starts soon. Your booking page shows the exact deadline. Until th…Paying a camp directlySome camps take payment themselves rather than through World Camps. You can tell from the booking form: no card is asked for. Your request g…When is my deposit charged?Not when you send your request: your card is held, not charged. The deposit is charged once the camp has accepted your request and your 24 h…Is my deposit refundable?No, not once it has been charged. The camp's cancellation policy applies to the rest of the price, never to the deposit. Before it is charge…When Payments Are Charged: The Payment ScheduleBooking through World Camps Checkout never charges your card the moment you submit a request. This page explains exactly when money moves —…Why some camps ask for a deposit and others don'tEach camp decides. A camp may ask for a deposit — a percentage of the price or a fixed amount — or for no deposit at all. The same organisat…How Search Results and Rankings WorkWhen you search or browse camps on World Camps, the order you see is decided by an automated ranking. This page explains the main signals th…Joining a Session WaitlistIf a session is full, you can join its waitlist — and if a spot opens up, we'll email you as soon as we spot it. We check for freed up spots…Leaving a ReviewYour review helps other families choose the right camp. Here's how it works, and what stays private. Who can leave a review You don't need t…Medical Information and CheckoutIf your child has allergies, a dietary restriction, medication, or a medical condition on file, you may see an extra confirmation step when…Cancellations and RefundsThis article explains, in plain terms, what happens to your money if you cancel a booking — or if the camp does. The one thing to understand…Understanding Booking StatusesYour booking goes through several stages from request to completion. Here's what each status means. All booking statuses Request sent — awai…Review and PayThe final step of booking is reviewing your details and completing payment. Here's what to expect. WHAT YOU'LL REVIEW Before submitting, you…How to Book a CampBooking a camp on World Camps is simple. Follow these 3 steps to reserve a spot for your child. THE 3 BOOKING STEPS Once you've found a camp…What to Do If Payment FailsIf your payment doesn't go through, don't worry. Here's how to identify the problem and resolve it. COMMON REASONS FOR PAYMENT FAILURE Payme…Adding Children to Your BookingStep 1 of the booking process is selecting which children will attend the camp. Here's how to select existing children or add new ones. SELE…Choosing Booking Options and ExtrasStep 2 of the booking process lets you add optional extras to enhance your child's camp experience. TYPES OF EXTRAS Available extras vary by…