Provider — Bookings
Confirming bookings and understanding statuses · 7 articles
A family's payment failed: what you need to doNothing. The booking shows "A payment couldn't be collected", and it is not cancelled: the child keeps their place. We retry the card for ab…A family cancels after you accepted: what you receiveEverything already charged stays with you: the deposit, and any part of the price charged since. Parts not yet charged are not charged. What…A session is full: what happens to new requestsWhen the last place of a session is taken, families can no longer send a request for it. What they see depends on one choice you make on the…How long you have to answer a booking requestWhen a family has paid with a card, you have 72 hours to accept or decline their request — less when the camp starts soon, because the deadl…Your Own Bookings and World CampsMany camps keep their own registration system and take payment directly — World Camps is built to work alongside it, not replace it. This ar…Booking Statuses ExplainedEach booking has a status that shows where it is in the booking lifecycle. Here's what each status means and what action is needed. Active b…How to Confirm a BookingWhen a parent books your camp, you'll receive a notification to review and confirm. Here's how to handle new booking requests. WHEN YOU RECE…