Provider — Payments & Payouts

Changing your cancellation policy later

Updated 9 Oct 2026

You can change your cancellation policy at any time under Financials › Booking terms.

The change applies to the next booking requests. A booking already made keeps the policy the family read when they booked — their refund terms and their payment dates never change afterwards.

If you want to be more generous with one family, you can always refund more than your policy says: cancel the booking yourself and the family is refunded in full, deposit included, or contact us for a partial refund.

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Getting paid directly by the familyOn a Pro or Premium plan, no payment goes through World Camps and there is no service fee: you accept the request, then the family pays you…Choosing your cancellation policyYour cancellation policy says how much of the price a family gets back if they cancel, depending on how far before the start they do it. You…

Changing your cancellation policy later

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