Wie können wir helfen?

How Search Results and Rankings Work

When you search or browse camps on World Camps, the order you see is decided by an automated ranking. This page explains the main signals th…

When Payments Are Charged: The Payment Schedule

Booking through World Camps Checkout never charges your card the moment you submit a request. This page explains exactly when money moves —…

Joining a Session Waitlist

If a session is full, you can join its waitlist — and if a spot opens up, we'll email you as soon as we spot it. We check for freed up spots…

Medical Information and Checkout

If your child has allergies, a dietary restriction, medication, or a medical condition on file, you may see an extra confirmation step when…

Comparing Camps from Your Wishlist

Can't decide between camps? Use the compare feature to see them side by side and make an informed choice. How to compare camps Start a compa…

Understanding Booking Statuses

Your booking goes through several stages from request to completion. Here's what each status means. All booking statuses Request sent — awai…