Question 1

Is the price per camp or per organisation?

Accepted Answer

Pro and Premium are priced per camp profile. If you operate several camps or locations, you can choose a different plan for each profile. Larger groups can contact us for portfolio pricing and one consolidated agreement.

Question 2

How does the World Camps Checkout service fee work?

Accepted Answer

A World Camps Checkout service fee applies when a booking is completed through World Camps Checkout: 15% on Marketplace, 9% on Pro and 7% on Premium. Pro and Premium can also receive direct enquiries and booking requests that you handle and charge yourself; these carry 0% World Camps fees. Stripe transaction fees apply separately to payments processed through World Camps Checkout. The Checkout service fee is the World Camps Service Fee described in the Provider Terms, calculated on the gross booking value. Rates are exclusive of VAT: camps based in Switzerland pay 8.1% Swiss VAT on the fee, retained the same way and itemised on their monthly invoice; camps based elsewhere pay no Swiss VAT.

Question 3

What happens to the Checkout service fee if a booking is cancelled?

Accepted Answer

If the camp cancels, the service fee is refunded in full to the family together with the rest of the booking value. If the family cancels after the 24-hour grace period, the service fee on captured payments is non-refundable — it covers the booking technology already used. Stripe transaction fees follow Stripe’s own policies. Full details are in the Provider Terms.

Question 4

What counts as one camp profile?

Accepted Answer

One profile per camp centre or location. Your programmes live inside the profile as sessions and programme options — an operator with several centres has one profile per centre, and can pick a different plan for each.

Question 5

Are Stripe transaction fees included in the World Camps Checkout service fee?

Accepted Answer

No. Stripe transaction fees are charged separately for payments processed through World Camps Checkout. The applicable Stripe fees depend on factors such as the payment method, card country and currency. The World Camps Checkout service fee is separate from Stripe's transaction fees.

Question 6

We run several camps — what does that cost?

Accepted Answer

Each camp profile can have its own plan, so you only upgrade the profiles that need additional visibility or booking features. For larger portfolios, we offer customised volume pricing and a single agreement.

Question 7

Do you bill monthly?

Accepted Answer

No. Pro and Premium are annual plans, which better reflect the seasonal nature of the camp business.

Question 8

Do I need Stripe?

Accepted Answer

Only if you want to accept payments through World Camps. Pro and Premium can receive direct enquiries and booking requests without Stripe, with payment handled by your camp. World Camps Checkout requires a connected Stripe account for online payments, payouts and refunds.

Question 9

Does a paid plan improve my organic ranking?

Accepted Answer

No. Organic search and category rankings are based on relevance and profile quality, not on the plan you purchase. Pro and Premium provide additional visibility features and promotional opportunities, which are separate from organic rankings.

Question 10

What does the Free Listing include?

Accepted Answer

Your camp remains discoverable on World Camps and you can manage your core information, photos and reviews. Families can also register interest. The Free Listing does not include sessions, prices, availability, direct parent contact or bookings. Interest notifications do not include the family’s direct contact details.

Feature	ListingGratuitSélectionné	PartnerGratuit · 15% de frais de serviceSélectionné	Pro$990/yrSélectionné	Premium$1,590/yrSélectionné	EnterpriseParlons-en
Your camp profile
A listing families can find
Key facts in 8 languagesDates, prices, ages and activities shown in every language
Your profile translated into 8 languagesAutomatic translation of your camp description and sections; you can always write your own	—
Edit your camp information
Photos	Up to 5	Up to 20	Up to 50	Unlimited	Unlimited
Video on your profile	—	1	1	Up to 3	Up to 3
Parent reviews shown on your profile
Reply to reviews	—
Family interest notifications
Sessions & availability
Publish sessions, dates and prices	—
Availability management and waitlists	—
Families can register to be notified when bookings open
Family enquiries
Pre-booking questions from families	—
Detailed family enquiries — ages, preferred dates and what they are looking for	—	—
AI-assisted reply drafts — you review before sending	—	—
Reply from your own inbox — family contact details stay protected	—	—
Bookings & payments
Direct booking requests — you confirm and collect payment yourself	—	—
Fee on direct booking requests — you collect payment yourself	—	—	0%	0%	0%
World Camps Checkout — families book and pay online	—		Optional	Optional	Optional
World Camps Checkout service fee	—	15% excl. VAT	Optional — 9% excl. VAT	Optional — 7% excl. VAT	Negotiated
Stripe transaction fees	—	Charged separately by Stripe	If Checkout activated	If Checkout activated	If Checkout activated
Deposits and instalments through World Camps Checkout	—		If activated	If activated	If activated
Discounts and add-ons on your sessions	—		If activated	If activated	If activated
Cancellation and refund handling	—		If Checkout activated	If Checkout activated	If Checkout activated
Performance
How your camp compares with similar camps — position, benchmarks and monthly trajectory	—	—	—
See what families want that you don't offer yet	—	—	—
Priority actions based on your own data	—	—	—
Basic performance dashboard	—
How families discover your camp — views, sources and languages	—	—	12-month history	12-month history	12-mo · custom reports
Deeper visitor analytics — breakdowns, custom periods, and export your data	—	—	—
Visibility & promotion
Organic visibility in relevant searches and categories
Direct link to your website	—	—
Get Featured on World Camps' discovery pagesAppears on the homepage, your own country and region's destination pages, camps-near-me pages, other camps' profiles, and family waitlist emails.Featured placement doesn't affect your organic search ranking — it's additional exposure alongside it.	—	—	—
Support
Help centre and provider guides
Human support from the World Camps team	—
The World Camps assistant answers your questions
Booking & payment support	—		If Checkout activated	If Checkout activated	If Checkout activated
Team seats — invite your staff	—	—	3	10	Unlimited
Priority support	—	—	—
Dedicated account manager	—	—	—	—

Commencez gratuitement. Choisissez comment grandir.

Pro et Premium vous laissent le choix : gérez les demandes de réservation et les paiements directement avec 0% de frais World Camps, ou activez World Camps Checkout pour que les familles réservent et paient en ligne.

Toujours inclus

Vrais avis de parents

Notifications d'intérêt

Centre d'aide & guides

Enterprise — Pour les groupes de camps, les opérateurs multi-sites ou les grands portfolios qui ont besoin d’une tarification sur mesure, d’accords consolidés et d’un accompagnement dédié.

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Questions fréquentes

Commencez gratuitement dès aujourd'hui.