Les Elfes International Winter Camps

The cost of the trip cancellation covers the cancellation of the trip due to illness or accident of the participant or death of one of family members. To claim the insurance, the participant has to fill in adequate proof such as medical certificate on illness from a certified medical practitioner or the death certificate. It is mandatory for every participant to pay for these costs. The premium is 80CHF per week and covers all the land package. The Policy covers the full value of the camp fee without any deductions and is enforceable after the full camp fee including options that has been received by Les Elfes Int SA and is valid in case of cancellation from one month to one day before the beginning of the registered session. If this insurance is not valid please refer to point 2 of Les Elfes Int SA general conditions. If the student get injured and has to leave the camp before the scheduled date, Les Elfes Int SA will reimburse the value of the missed stay.

The campus is supervised by a resort manager with more than 10-year experience managing camps for children. Below the resort manager is a team of Activity Managers. Activity Managers carry a daily meeting with the staff and supervise the work of our camp counselors and instructors all day long. In the winter, all ski and snowboard instructors are accredited by the official Swiss Ski School, and in the summer each instructor is specialized in the different sports offered at Les Elfes. Transportation around the resort is being done using our private 8+ minivans which are driven by the Les Elfes team of drivers. The kitchen team is also present to cook balanced and varied meals for children and cather to any food restrictions or allergies campers might have.

Previous experience with children First Aid training BASI Level I ski/snowmboard (for winter camp) Criminal Background check Children Safeguarding Level III for managers

At Les Elfes we have a huge responsibility for the safety of the children in all of the activities. All of our staff must have a current Criminal Records Check before beginning their training at Les Elfes.

Training weeks All our new summer and winter staff undertake a two-week training course before the start of each season combining one week of technical training and one week to learn and become acquainted with the Philosophy of Les Elfes. Our training for each season includes a First Aid refresher course, Lifeguard training, Fire Safety, Child Protection awareness and Training in our Standard Operating Procedures and Emergency Action Plans. In Winter all of our ski and snowboard instructors hold relevant ski and snowboard teaching qualifications and are additionally accredited by the official Verbier Swiss Ski School after a week of training and assessment with one of their trainers. Our summer training includes an intensive training in our core activities including: orienteering and safety on the mountains, rock climbing, mountain biking and water activities. We also hire specific mountain guides with teaching and leading qualifications in some of these areas to ensure the campers not only get the best out of their activities and learn from the Staff, but are safe throughout.

75+ nationalities, bi-lingual instructors, special diets available (halal, vegetarian). At Les Elfes, we celebrate the rich mosaic of cultural diversity, we prioritize creating an inclusive environment where every student, irrespective of their origin, beliefs, or appearance, feels heard and respected. It is the international atmosphere at Les Elfes which makes the camp such a special place. It is a really significant experience for young people to travel away from home and to spend time with new friends from around the world. Our students come to us hoping to improve their languages, learn some new snowboard skills or mountain bike for the first time, but it is the friendships they take home with them that truly shape their time with us. Our language courses, sports programs, and even our evening activities support our camp model of integration for all ages and ethnicities allowing our students to benefit from a  mix of cultural variety and to build bonds that will last a lifetime

Each staff member has to adhere to a 40+ page handbook detailing all of Les Elfes’ Standard Operating Procedures

The general rule is that mobile phones can only be used from 16:00 – 19:00 and on excursion day. Older students (15+) may be given more phone time but never during the night.