Maravillas Summer Spanish Camp for Teens

General Conditions: MARAVILLAS does not assume responsibility for costs incurred due to flight delays (e.g. accommodation, etc.). MARAVILLAS is not responsible for the loss or theft of belongings. Students are expected to have adequate medical and travel insurance. There are no refunds of fees for days missed during the course, late arrivals, early departures or holidays. MARAVILLAS reserves the right to cancel all arrangements and reservations without prior notice if our payment conditions are not met. Although MARAVILLAS aims to be as inclusive as possible, there may be cases where we are not equipped and trained to best meet your needs. In the event that you are a student with a particular mobility difficulty, learning difficulty or other condition that may hinder your learning or access to the MARAVILLAS facilities, we ask that you check with us before booking. Maravillas reserves the right to change prices, cancel or modify courses, and amend schedules at any time prior to registration, as well as make additional modifications to these terms and conditions with 4 weeks notice. Accommodation and ages – Host families: MARAVILLAS PROGRAMAS INTERNACIONALES SL inspects all the houses of the host families, it has a file with the number of rooms, the measurements and the furniture available as well as the additional amenities they have. It also has all the information regarding the family structure, children, relatives and pets, as well as eating habits and tobacco consumption. MARAVILLAS PROGRAMAS INTERNACIONALES SL guarantees a smoke-free environment. Families and students must smoke outside (on the terrace, balcony or in the garden). All families are located at an average distance of between 20 and 40 minutes from the school walking. According to the needs of the students, families will be assigned taking into account the following criteria: Students in adult courses (+18) never share a family with students under 18 years of age. Adults (18+) stay individually as a student/family or can share a room with another student over 18 years of age. In the case of children under 18 years of age, Maravillas accommodates up to a maximum of 4 students of the same sex per family. The age range for youth courses is 13 to 17 years old and that is the range with which they can share accommodation. In the case of a shared double room, students of different sexes are not accommodated except for siblings. In international summer courses, the school always accommodates students of different nationalities in the same house to avoid the use of their mother tongue and favor the practice of Spanish, unless otherwise expressly requested. During their stay, the student can request one (1) change of accommodation at no cost if the assigned one does not meet their expectations or a problem occurs. From the second onwards, each change of accommodation will have a cost of €25 for transport costs. If the student suffers from an allergy or illness, he or she must notify us at the time of booking. Online registration: Fill out the registration form and you will receive a confirmation by e-mail. It is not possible to send an online registration without having read and accepted the General Conditions. For registration to be final, you must pay a deposit of 150 euros, this being part of the total payment (not an extra fee). The deposit must be paid no less than 4 weeks before the start of the course, by ONLINE PAYMENT , Western Union or by bank transfer to: MARAVILLAS PROGRAMAS INTERNACIONALES SL BANKINTER – Avenida Salvador Vicente 1 29631 Benalmádena IBAN: ES6301280785850100045037 SWIFT: BKBKESMM Add 12 euros to the total amount in case of payment by bank transfer or check, because the commissions and fees charged by the banks will in any case be borne by the client. The remaining amount must be paid upon receipt of the final confirmation and invoice, no later than 14 days before the student’s arrival, in any case before the student’s arrival. All registration is subject to these conditions, which you will accept when registering at MARAVILLAS PROGRAMAS INTERNACIONALES SL Cancellations We are always working to update our Terms and Conditions and make the course booking process as clear as possible for our customers and here is a brief overview of the conditions that have been in place since the start of the 2019 COVID pandemic and will last until the restrictions for the state of alert are lifted. All cancellations must be notified in writing to Maravillas Programas Internacionales a minimum of 28 days before the start of the course. The deposit of 150 euros is non-refundable. Refunds for cancellation of registration: 21 to 14 days before course start: 90% of remaining fees will be refunded. 13 to 8 days before course start: 75% of remaining fees will be refunded. Less than 7 days: no refund. If the student wishes to withdraw after the start of the course, no refund of fees will be made. Any refund can only be made by the office or representative to whom the fees were originally paid. Students on student visas have the right to arrange holidays for 10% of the course period; however, they must inform the school before the start of the course and within the visa period. Before arriving in Spain If canceled for reasons related to COVID-19 and up to 14 days before arrival date, the student will receive a 100% refund of tuition and accommodation fees; If the student cancels less than 14 days before arrival – €60 will be charged as cancellation fees. Once in Spain / Registration If you need to shorten your trip for reasons related to COVID-19, you can take online classes, accept a voucher for future study in the next 12 months, or cancel your remaining program and get a refund for the balance of your tuition (for full weeks, not partial weeks). Once in Spain / Accommodation with a family or shared apartments If you need to shorten the trip for reasons related to COVID-19, the school will issue a voucher for future use (for full weeks, not partial weeks). If the student booked an apartment/hotel that is not school property, other conditions may apply. Any refund can only be made by the office or representative to whom the fees were originally paid. If the student wishes to withdraw after the start of the course, there will be no refund of fees. Late arrival and absence Periods of absence due to vacation or other reasons cannot be made up with a free extension of the course. No refunds are allowed if the student is late to the course or absent during the course. Rates are not transferable from one person to another. In the event that students become ill (any chronic illness must be reported before the course begins) during the course, with the official medical certificate, they will be able to make up missed classes at a later date. For students on long-term student visas, make-up of absence with certificates can only be done during the visa period. Reductions: There is no refund of fees for reducing a course after its start. These terms also apply to students who are part of a group. Cancellation fees will be waived if there is a replacement student. There is no refund of fees for days missed during the course/late arrival/early departure/holidays. During peak periods, classes may be held at additional locations. If a student wishes to return to their home country or take a vacation elsewhere during the period of their language course enrollment, they are free to do so, but no credit will be given for lost study time. Parental consent is required for 16 and 17 year old students for any missed classes or activities. Expulsions: There is no refund. Expelled students will be sent home immediately at their own expense. Force Majeure: MARAVILLAS will not be liable for any failure to perform its obligations (and will therefore not be obliged to provide any compensation) if the failure is caused by any reason beyond the reasonable control of MARAVILLAS. Nor will MARAVILLAS be responsible for any costs incurred by or on behalf of students as a result of such cause. These causes will include, but are not limited to, governmental acts, war, threat of war, riots, civil conflicts, labor disputes, terrorist activities, natural or nuclear disasters, exceptionally adverse weather conditions and infectious diseases. NATIONAL HOLIDAYS: No refund. The school will be closed on the following dates in 2024, and no refunds will be issued for these days: January 1-8, February 28, March 29, May 1, August 15, October 12, November 1 , December 6 and 9, and from December 21 to 31, 2024. Late arrival and lack of assistance: Refunds are not accepted in the event that the student arrives late to the course or does not attend classes. For periods of absence due to vacation or any other reason, we are not obliged to admit free extensions of the course. The paid course cannot be passed from one person to another.

私たちのキャンプは、経験豊富なスーパーバイザーと教師のチームが主導し、すべてのキャンパーにとって安全で組織的で楽しい経験を保証するために協力します。学生の特定のグループにはスーパーバイザーが割り当てられ、自由時間や遠足中も含め、一日を通して学生の健康状態と活動を監視します。すべての生徒は、食事や夜のエンターテイメントを含むすべての活動中、監督されます。

当社のスタッフは資格や経験をもとに厳選しております。教師は外国語としてスペイン語を教える資格を持っており、活動監督者は青少年と協力することに熟練しており、それぞれの分野（スポーツ、ダンス、文化活動）の経験があります。すべてのスタッフメンバーは英語またはスペイン語に堪能であることを証明し、それぞれの役割に関連するトレーニングを受けなければなりません。

はい、学生の安全と健康を確保するために、すべてのスタッフメンバーに対して身元調査が実施されます。これには、子供たちと働くのに適しているかどうかを確認するための、前雇用主からの犯罪歴の確認や照会が含まれます。

当社では、子供の安全、応急処置、言語教育、文化的配慮などの分野でスタッフに継続的なトレーニングを提供しています。スタッフは定期的に専門能力開発ワークショップを受けてスキルを向上させ、多様な生徒グループの指導、監督、サポートに関するベストプラクティスを常に最新の状態に保っています。

私たちは、多様性を尊重する包括的な環境の推進に取り組んでいます。私たちは世界中からの学生を歓迎し、バックグラウンドに関係なく、誰もが尊敬され、大切にされていると感じられるようにします。私たちの活動とプログラムは、異文化間の交流と理解を促進するように設計されています。

私たちには、すべての学生とスタッフが遵守しなければならない明確な行動規範があります。これには、敬意を持った行動、キャンプ規則の遵守、前向きで包括的な雰囲気の維持が含まれます。安全プロトコルは、活動の安全、旅行の安全、緊急時の手順など、キャンプ生活のあらゆる側面をカバーしています。これらのプロトコルは定期的に見直され、更新されます。

学生がキャンプ活動や社会的交流に十分に参加できるように、携帯電話の使用を制限するポリシーを設けています。生徒は指定された自由時間に携帯電話を使用することが許可されていますが、授業中や活動中は気が散るのを避けるために自分の部屋または安全なスペースに保管する必要があります。