The Strings Club – Summer Holiday Camps

If you provide at least 48 hours’ notice before the date(s) you wish to cancel, you will receive a full refund with no cancellation fee. If you provide less than 48 hours’ notice, we regret that no refund can be issued.

We handpick every member of our team for their experience, enthusiasm and dedication to working with children. All staff go through a rigorous selection process, including DBS Enhanced Disclosures, 2 reference checks, first aid training and ongoing training.

Yes – all our team members undergo thorough background checks, including an enhanced DBS (Disclosure and Barring Service) check as part of our safer recruitment process.

At The Strings Club, we are proud to create a welcoming and inclusive environment where every child feels valued, respected, and supported. We celebrate diversity in all its forms — including race, gender, culture, language, ability and background — and actively promote inclusion throughout every aspect of our camps.

At The Strings Club, we are committed to creating a safe, inclusive, and respectful environment for every child, staff member, and family. Our Code of Conduct and safety protocols are designed to promote wellbeing, positive behaviour, and safeguarding at all times.
Respectful Behaviour & Zero Tolerance
All staff and children are expected to treat one another with respect and kindness at all times. We have a zero-tolerance policy on bullying, harassment, discrimination, or aggressive behaviour from children or their parents/carers. In rare and serious cases, The Strings Club reserves the right to exclude a child or terminate a customer account to maintain the safety and wellbeing of others. No refunds will be issued in such instances.
Behaviour Management
We use clear, consistent and positive strategies to encourage positive behaviour and support each child. Rules and expectations are agreed upon with children and displayed clearly to encourage engagement and accountability. We work closely with parents and schools to reinforce positive behaviour and address any concerns.
Safeguarding
Safeguarding is central to everything we do. All staff and volunteers undergo safer recruitment checks and share our commitment to child protection. Each venue has a Designated Safeguarding Officer (DSO) and clear procedures for reporting any concerns. We follow statutory safeguarding guidelines and report any suspected abuse or neglect to the appropriate authorities without delay.
Investigations and Reporting
Any allegations involving staff or safeguarding concerns are taken seriously and acted upon immediately. Our team is trained to recognise, report and respond to concerns sensitively and appropriately.

We’re a proudly screen-free camp!
We recognise that children are increasingly familiar with the use of mobile phones in society and many have their own device. We also recognise the potential risks involved with owning and using a mobile phone.
Our Holiday Camps are a screen-free zone and therefore The Strings Club enforces that all mobile phones and electronic devices are prohibited when on site.